- Mit Berufserfahrung
- Feste Anstellung
- Vollzeit
- Remote
- Homeoffice möglich
This role sits at the intersection of account management, creator operations, and cross-functional coordination within a fast-scaling digital ecosystem. You will be responsible for strengthening relationships with creators and agencies while improving the performance, efficiency, and transparency of account management processes. The position combines analytical thinking, operational execution, and strong communication skills to optimize creator-driven growth and platform performance. You will work closely with internal teams to streamline workflows, enhance reporting systems, and translate market insights into actionable improvements. This is a highly collaborative and dynamic environment where your work directly impacts creator success, platform engagement, and revenue optimization. The role is ideal for someone who thrives in fast-moving digital ecosystems, enjoys problem-solving, and can balance structure with adaptability across global markets.
Deine Aufgaben
- Build and optimize account management processes to improve communication, tracking, and operational efficiency.
- Gather and analyze creator and agency feedback to identify trends and translate insights into actionable improvements.
- Ensure high standards of creator performance, including content quality, engagement, and promotional consistency.
- Support and enhance creator-driven promotion strategies across multiple social platforms.
- Monitor weekly performance, posting consistency, and campaign delivery across creators.
- Coordinate cross-functional initiatives related to creator tools, analytics, and operational systems.
- Improve and unify creator analytics across internal tools, dashboards, and reporting systems.
- Oversee payout processes to ensure accuracy, transparency, and timely execution.
- Collaborate with product and operations teams to enhance creator-facing tools and workflows.
Dein Profil
- Strong proficiency in Excel (advanced formulas, pivot tables, reporting, dashboards) and financial operations tools such as 1C.
- Experience with digital platforms, AI tools, and analytics or visualization systems (e.g., Superset or similar).
- Familiarity with project management and collaboration tools such as Slack, Jira, or internal systems.
- Strong analytical mindset with the ability to interpret data and generate actionable insights.
- Excellent communication skills with strong emotional intelligence and stakeholder management ability.
- Ability to manage multiple priorities and solve operational issues under pressure.
- Strong adaptability to different markets, teams, and working cultures.
- Experience in account management, operations, or creator/partner ecosystems is highly valued.
Deine Benefits:
- Fully remote, full-time work opportunity.
- 28 days of annual vacation plus 7 wellness days per year.
- Financial support for professional training, conferences, and learning development.
- Corporate discounts for language learning programs.
- Health-related financial support or reimbursement options.
- Home office or co-working space reimbursement support.
- Employee referral bonuses and internal reward system with redeemable perks.
- Global, flexible, and collaborative work environment.
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